FAQ
How can I place or cancel an order?
Place your order through our checkout page using any accepted payment method.
To change or cancel, email support@davidwerby.com as soon as possible — once processed or shipped, cancellations may not be possible.
How long does delivery take?
Standard delivery usually takes 6-12 business days.
Do you offer tracking?
Yes — once your order ships, you'll receive an email with a tracking number and carrier link.
Which payment methods do you accept?
We accept all major credit and debit cards, as well as Apple Pay, Google Pay, and PayPal.
What currency will I be charged in?
All orders are charged in USD. Your bank may apply its own conversion rate if you're using a different currency.
What's your return policy?
We accept returns within 30 days of delivery, provided items are unused and in their original packaging. Email support@davidweby.com to start a return.
CONTACT
We’re here to help.If you have any questions about your order, product information, or returns, please reach out using the details below.
Store name: David Werby
Company name: GS Company
Company number: 18619541008
Warehouse Address: 312 W 2nd St, Casper, WY, 82601, United States
Company Address: Via Fontespina 30, Fiumicino, RM, 00054, Italy
Email: support@davidwerby.com
Phone number: 1 (800) 647-7921
We aim to respond to your inquiries within 24 hours.
Customer Service Hours
Monday to Friday: 9am - 4pm (CST)
Saturday and Sunday: Closed